Please see our frequently asked questions below, if you still have questions feel free to reach out to support!
Realistically you would never fully know if you've been hit with a DDoS Attack. Some reasons are for an outage that could be on our side the players side, or even a networking side on our DDoS Filtering service. The only real way to know is by contacting our support team during an outage.
Yes! You're absolutely able to add mods or plugins (plugins are used for multiplayer servers, similar to mods but not quite the same) You can download your mod or plugin and upload it via our web-panel FTP, or via a program such as FileZilla.
We provide you with *ONE* MySQL Database FREE with your service! (Over 4GB RAM) you can order additional ones from cart! :)
If you're needing help moving your files from the current hosting provider to us, please open a support ticket and we can start getting files moves for you :) Free of charge!