Privacy Policy

Effective Date: January 18, 2026

Nodeocity (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and hosting platforms.

By using Nodeocity’s services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

• Name
• Email address
• Billing address
• Phone number
• Payment details (processed securely through third-party providers)

Account & Service Data

• IP addresses
• Login activity
• Server usage
• Support tickets
• Service configuration details

Technical Information

• Browser type
• Device information
• Operating system
• Website interaction and diagnostic data

2. How We Use Your Information

We use your information to:

• Provide and manage hosting services
• Process payments and invoices
• Deploy, maintain, and support your services
• Respond to customer support requests
• Improve performance, reliability, and user experience
• Detect, prevent, and address fraud, abuse, or security incidents
• Comply with legal obligations

3. Payment Information

Nodeocity does not store full payment card details. Payments are handled securely by trusted third-party processors that follow applicable security standards (such as PCI-DSS).

4. Data Storage & Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including:

• Encrypted connections (SSL/TLS)
• Secure servers and access controls
• Limited internal access based on role
• Monitoring to help identify and reduce risk

No system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies and similar technologies to help operate our site and improve your experience, including to:

• Improve website performance and functionality
• Remember preferences and session information
• Analyze usage and traffic trends

You can control cookies through your browser settings. Disabling cookies may impact certain features.

6. Third-Party Services

We may share limited information with third parties that help us provide and operate our services, such as:

• Payment processors
• Infrastructure and hosting partners
• Security and fraud-prevention providers
• Analytics and monitoring services

These providers are expected to protect your information and use it only to perform services on our behalf.

7. Legal Disclosure

We may disclose information if we believe it is reasonably necessary to:

• Comply with applicable laws, regulations, or legal processes
• Respond to lawful requests from authorities
• Protect the rights, safety, and security of Nodeocity, our users, or the public
• Enforce our agreements and policies

8. Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and applicable requirements.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal and operational requirements)
• Close your account

To make a request, contact us at [email protected].

10. Children’s Privacy

Nodeocity does not knowingly collect personal information from children under 13. If we learn that we collected such information, we will take steps to delete it.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy, contact us at [email protected].